Contact

Leo & Go Customer Satisfaction Survey

Leo&Go conducted its first customer survey. The results are very positive, both in terms of customer satisfaction and environmental impact.

COMPANY

Leo&Go

LOCATION

Lyon, France

INDUSTRY

Carsharing, Shared mobility, Digital rental, Instant Access, Free-Floating

SHARE

Last November, Leo&Go conducted its first customer survey to learn more about their demographics, reasons for using Leo&Go, and whether their mobility behavior had changed since they began using the service. The results were impressive and are about to be shared with Lyon City Hall to demonstrate the positive impact of shared mobility. The team received submissions from 303 respondents, with an average age of 32.

83% lived in the Rhône-Alpes region, of which 59% were in Lyon city center. 86% were employed, 5% were students, 6% were retired, and 3% were unemployed. 61% didn’t own a car.  56% use Leo&Go for leisure, 18% for work, 17% to go shopping, 6% to go to the airport.

And 90% increased their use of active mobility or public transport as a complement to Leo&Go.

What else ? Here’s some especially fantastic news:

 

Want to know more about Leo&Go, go subscribe to our Inside Leo&Go newsletter.

Related articles

Partner Stories featuring Evo
Partner Stories featuring Evo

Learn firsthand how BCAA's Evo, Canada's leading carsharing operator, has developed its service with Vulog over the last 9 years. Senior Vice President & Chief Mobility Officer, Grant Stockwell, describes how Evo relies on the Vulog team's outstanding...

read more